Returns & Exchanges
At Keoma, we want you to be completely satisfied with your purchase. If your garment isn't the perfect fit, you can return or exchange any full-priced items within 14 days of delivery.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare Your Package
Ensure the items are in their original condition, unworn and with all tags attached, then securely pack them in the original shipping box.
Ship It Back
Affix the provided prepaid shipping label to your package and drop it off at your nearest authorized carrier location.
Receive Your Refund
Once our team inspects the returned items, we will process your refund or ship out your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing